Privacy Policy for Dr. Thomas Mustoe

1. HIPAA and Your Health Information

While this website collects information, any "Protected Health Information" (PHI) you provide through our lead forms is governed by the HIPAA Notice of Privacy Practices.

• Website Privacy: Governs general data like IP addresses and names/emails for marketing.

• HIPAA Notice: Governs how we use your medical history and clinical data to provide care.

• Note: By submitting a lead form, you acknowledge that while our forms are secure, electronic communication has inherent risks.

2. Information We Collect

We collect information to provide a better experience and follow up on your inquiries:

• Contact Information: Name, email address, phone number, and zip code.

• Inquiry Details: The type of procedure or service you are interested in.

• Automated Data: IP addresses, browser type, and cookies used by ad platforms (Google/Meta) to track the effectiveness of our marketing.

3. How We Use Your Information

We use your data strictly for:

• Contacting you regarding your specific inquiry.

• Scheduling consultations.

• Improving our website and ad performance.

• Sending requested educational materials about Dr. Mustoe’s services.

4. Data Security & HIPAA Compliance

We implement industry-standard security measures to protect your data:

• Encryption: All lead data is encrypted in transit (SSL/TLS).

• Access Control: Only authorized staff involved in patient intake have access to your submitted information.

• Third-Party Disclosure: We do not sell or rent your personal information. We only share data with HIPAA-compliant service providers (BAAs) necessary for practice operations.

5. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you.

• Request the correction or deletion of your data.

• Opt-out of future marketing communications by clicking "Unsubscribe" or contacting our office.

6. Contact Us

If you have questions about this policy or how your health information is handled, please contact our Privacy Officer at:

Dr. Thomas Mustoe

737 North Michigan Avenue #1500, Chicago, IL 60611

Phone: (312) 788-2560